Policies related to our products in our company such as refund/cancellation, product return and terms & conditions.
Refund/ Cancellation Policy:
1.You can call us on +91 9650593618 or e-mail us at [email protected] within 10 days from the date of delivery.
2. Please mention your order number in the subject line to help us quickly process your returns.
3.Please ensure that the returned merchandize is unused, undamaged and is in a salable condition.
4. We request you to maintain the original packaging of the items to be returned, including the Globalurja tags.
5. Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.
6. The items for reverse pick up will be picked up within 5 business days from the date of request if the pin codes are not feasible for Reverse pick up, in such cases the customer will need to send it back to us by their own means. We will adjust the shipment amount in refund.
7. After the receipt of item(s), your request for returns would be processed.
8. In the case of returns, banks normally take 7-10 business days to process a refund once it has been initiated from our end.
For more details please call us on our customer care number +91 9650593618 or e-mail us at [email protected]
No refunds will be given in the following cases:
- Incorrect or outdated delivery address.
- Incorrect address format including any form of a PO Box address.
- After 3 failed delivery attempts by the courier.
- Package refused by recipient.
- Products returned in a used or damaged condition.
Terms and Conditions:
1. Product sold will reach to buyer within specified time.
2. Mobile number given at the time of purchase, should be in working condition till shipment is received by Buyer.
3. If mobile number given is not working, then company will not be responsible for the delay.
6. Incase of any dispute, Indian Law will be applicable to solve dispute. Delhi will be the jurisdiction of the Court.
7. Offers/ discounts are only applicable to listed items and for specified/ limited period only.